Careers

Visitor Services Assistant

Part-time, hourly

Overview

 

The Visitor Services Assistant is responsible for operating the museum outside of administrative office hours. This position will operate the museum every Saturday from 10:00 AM to 4:00 PM and will work events as assigned which will include evening and weekend hours.

 

The Visitor Services Assistant will arrive early to open the building, manage volunteer help, provide front-of-house guest service and perform closing procedures.

 

Responsibilities

  • Arrive early to perform opening procedures.

  • Provide professional and courteous guest service, while managing visitor check-in desk, including the use of Point-of-Sale system.

  • Manage volunteers, ensuring volunteer stations are covered.

  • Manage any urgent situations or occurrences needing special attention.

  • Perform closing procedures to secure the building.

  • Assist with rentals and other events.

  • Attend weekly staff meetings when requested.

  • Other duties as assigned.

 

Requirements

  • Work Saturdays from 10:00 AM to 4:00 PM and be available to work events as assigned. This will include evening and weekend hours.

  • Ability to learn Point-of-Sale system, including cash and credit transactions.

  • Demonstrate punctuality.

  • Communicate clearly.

  • Gently and effectively manage volunteers.

  • Follow written instructions.

  • Handle customer concerns.

  • Think on one’s feet to handle any urgent issues that may arise.

 

To apply for this position, submit resume and cover letter to:

office@historycenter.org