Careers

Part-time Visitor Services Assistant

Overview

The Visitor Services Assistant is responsible for operating the museum outside of administrative office hours. This position will operate the museum every Thursday evening from 4:00 PM to 8:00 PM, and will be on-call every Saturday from 12:00 PM to 4:00 PM. On occasion, additional hours may be available.

 

The Visitor Services Assistant will arrive early to open the building, manage volunteer help, provide front-of-house guest service and perform closing procedures.

 

Responsibilities

  • Arrive early to perform opening procedures.

  • Provide professional and courteous guest service, while managing visitor check-in desk, including the use of Point-of-Sale system.

  • Manage volunteers, ensuring volunteer stations are covered.

  • Manage any urgent situations or occurrences needing special attention.

  • Perform closing procedures to secure the building.

  • Assist with rentals and other events.

  • Attend weekly staff meetings when requested.

  • Other duties as assigned.

 

Requirements

  • Work Thursday evenings from 4:00 PM to 8:00 PM; on-call availability on Saturdays from 12:00 PM to 4:00 PM. On occasion, additional hours may be available.

  • Ability to learn Point-of-Sale system, including cash and credit transactions.

  • Demonstrate punctuality.

  • Communicate clearly.

  • Gently and effectively manage volunteers.

  • Follow written instructions.

  • Handle customer concerns.

  • Think on one’s feet to handle any urgent issues that may arise.

To apply for this position, email your cover letter and resume to office@historycenter.org

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