Careers
Visitor Services Assistant
Part-time, hourly
Overview
The Visitor Services Assistant is responsible for operating the museum outside of administrative office hours. This position will operate the museum every Saturday from 10:00 AM to 4:00 PM and will work events as assigned which will include evening and weekend hours.
The Visitor Services Assistant will arrive early to open the building, manage volunteer help, provide front-of-house guest service and perform closing procedures.
Responsibilities
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Arrive early to perform opening procedures.
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Provide professional and courteous guest service, while managing visitor check-in desk, including the use of Point-of-Sale system.
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Manage volunteers, ensuring volunteer stations are covered.
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Manage any urgent situations or occurrences needing special attention.
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Perform closing procedures to secure the building.
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Assist with rentals and other events.
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Attend weekly staff meetings when requested.
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Other duties as assigned.
Requirements
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Work Saturdays from 10:00 AM to 4:00 PM and be available to work events as assigned. This will include evening and weekend hours.
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Ability to learn Point-of-Sale system, including cash and credit transactions.
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Demonstrate punctuality.
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Communicate clearly.
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Gently and effectively manage volunteers.
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Follow written instructions.
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Handle customer concerns.
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Think on one’s feet to handle any urgent issues that may arise.
To apply for this position, submit resume and cover letter to: